Help

• Signing in

  Email and password, or Telegram — you only need one.

• Adding USDT

  How payment requests work and when your balance is credited.

• Cards, loads and card details

  Issuing a card, loading it, viewing its details and freezing it.

• Purchase codes and approvals

  One-time codes and in-app payment approvals for card purchases.

• Getting help safely

  Opening a support request without sharing sensitive card data.

Contact

Signed-in customers can open a support request from the app. Please never include card numbers, security codes or purchase codes. Unlockd staff will never ask you for them.